To delete a group you must first remove all users from the group.
Depending on the types of IDs in a group, there are two steps to removing users where both steps or just one may be required.
If you have users that have activated their accounts, you must move them to another group. Ensure another group is created, referring to our other article on “How do I create a group” if you need help. Then, in the group you wish to delete, select the checkboxes next to the user’s names and select “Move Selected Users”. Repeat this step as necessary if you have multiple groups.
If you have users that have not activated their accounts, select the checkboxes next to the user IDs and select “Remove Selected Users”. This will give you back the ID(s) for use again.
Note that if one or more checkboxes are greyed out and unselectable, the user ID has been used in an email invitation for a users to activate their account. The ID must first be activated by the user, then moved to another group.
After ensuring that all users are removed, a trash icon on the bottom right of the group or a “Delete” button under “Action” (depending on your view) will appear.
After confirming that you want to delete the group, it will be removed.
